Frequently Asked Questions
Find straightforward answers about wallet access, recovery phrases, networks, transfers, and the checks that matter most.
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In a self-custody model, you are responsible for the credentials that control access. Check verified product documentation for actual capabilities and never share a recovery phrase.
Viewing live chain data and broadcasting transactions generally require connectivity. Backup and private key protection should minimize online exposure.
Record every word in order on offline media. Do not save screenshots, cloud notes, or chat messages, and choose a secure physical location.
A private key signs for a specific account; a recovery phrase can derive or restore related accounts. Both demand strict confidentiality.
Use a trusted installation source and your previously verified phrase. Check word order and network settings. No legitimate recovery process requires sharing the phrase with support.
USDT exists on several networks. Match the chain, token contract where applicable, and receiving platform support before moving assets.
Compare the recipient address, exact network, token, amount, fees, and any approvals against your intended action.
Verify the domain and the download source. Be wary of promoted imitation sites and software links received through unsolicited messages.
Requests for recovery phrases or private keys, and demands to send funds to unlock an account, are serious warning signs.
A clearer start to wallet ownership
Review your download source, prepare your recovery backup, and stay in control of your next steps.
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