✦ RECOVERY

Password and Access Help

An app password and a wallet recovery phrase solve different problems. Identify what is missing before trying to restore access.

PRACTICAL GUIDE

Before you begin

Check your environment

Identify whether the missing credential is an app password or recovery phrase.

Prepare your backup

Protect any still-accessible account and confirm your existing backup.

Review each detail

Evaluate a trusted restore flow if you have a complete recovery phrase.

Verify the outcome

Avoid anyone promising a password bypass in exchange for wallet credentials.

SECURITY NOTE

Understand the boundaries before proceeding

Never submit a private key or recovery phrase to a website or support agent. Interface labels and alerts help with decisions but cannot guarantee outcomes.

⚠ On-chain actions may be irreversible. Review every signing request carefully.

GET STARTED

A clearer start to wallet ownership

Review your download source, prepare your recovery backup, and stay in control of your next steps.

⬇ Download NowDesktop download requests are currently under maintenance.

Password and Access Help

Before you begin

Check your environment

Prepare your backup

Review each detail

Verify the outcome

Understand the boundaries before proceeding

Related guides

A clearer start to wallet ownership